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Archive for February 2009

Air India Express Enlists CyberSource Online Fraud Solution

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CyberSource Ltd., the UK-based subsidiary of CyberSource Corporation, today announced that its Decision Manager anti-fraud solution has been selected by Air India Express. Decision Manager, designed to help companies like Air India Express automate and safeguard its online ticketing, provides access to over 150 global validation tests to screen for fraud and determine in real time whether online transactions should be accepted, rejected, or marked for further review.

Dr. Akif Khan,
head of client and technical services at CyberSource Ltd., said, “Air India Express is carving out new market opportunities in the Asian airline business, and we are pleased to assist them in risk management. The work we are doing with Air India Express furthers our experience in the Indian marketplace and in the global travel sector, both of which have been focus areas for CyberSource.”

Air India Express is India’s first international airline to offer budget travel. The carrier flies to 14 key international destinations including Dubai, Abu Dhabi, Singapore and Bahrain, and also operates a domestic service between major Indian cities.

“Our rapid growth dictates a robust solution that can not only identify potentially fraudulent activity but also minimises the burden on manual review staff,” said Harish Pai,
finance head, Air India Express. “CyberSource’s considerable experience in the Indian online environment and in the travel sector was also a factor in our selection process.”

How Decision Manager works

Decision Manager features an easy-to-use interface which allows fraud management staff to create rules and manage acceptance criteria for online orders.  Based on rules Air India Express defines, Decision Manager automatically determines the appropriate disposition of incoming orders—accept, reject, or review. Orders suspended for review are held in a case management queue for fast examination and disposition using Decision Manager’s sophisticated case management system. Rules can be tested without risk to determine their effectiveness and quickly modified to adapt to changing order patterns. A complete array of process analytics further helps address the accuracy and efficiency of the fraud management process.

For more information on CyberSource’s Decision Manager, see: http://cybersource.co.uk/products_services/risk_management/.

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Fortis announces yet another buoyant quarter

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Fortis Healthcare Ltd., one of India’s leading chain of private hospitals with a network of 26 hospitals (including 11 satellite and heart command centres)* with a capacity of ~ 3000 beds, today announced its unaudited consolidated results for the 3rd quarter and 9 months ended 31st December 2008.

Quarter ended 31st December 2008 (Q3 FY09)

  • For the third quarter, the Company reported 33% growth in operating revenue as compared to corresponding quarter in the last fiscal. Aggressive strategies adopted to increase number of facilities and specialties across Fortis network have lead to the buoyant growth.
  • EBIDTA margins for the quarter stood at 18%, up from 15% in the corresponding quarter. On absolute basis the EBIDTA grew by 47%.
  • The net profit stood at Rs 5.1 Crore as compared to a loss of Rs 6.8 Crore in the corresponding quarter last year. On a trailing quarter basis, the net profit before exceptional items grew by 38%.
  • Escorts Delhi completed 20 years in providing tertiary care in the field of Cardiac Sciences. Earlier during the financial year, Escorts was awarded “Super Brand” status by Super Brand India, as acknowledgement of its strong brand equity.

Commenting on the results, Mr. Shivinder Mohan Singh, Managing Director, Fortis Healthcare Ltd., said, “A continuous strong focus on delivering consistent quality care and operating efficiencies across the network is leading to a higher level of patient trust and FORTIS brand recognition. This brand recognition has also led us to expand our network aggressively”.

9 Months ended 31st December 2008 (9MFY09)

  • Operating revenues of the company grew by 22% over the corresponding period to Rs 458 Crore. All the hospitals recorded increase in revenues ranging from 13% to 53%, with notable performance by Amritsar, Mohali, Noida and Escorts Delhi.
  • For the same period, the operating revenues for the entire network hospitals stood at Rs 542 Crore, registering a growth of 24%.
  • EBIDTA grew by 77% from Rs 47 Crore to Rs 83 Crore. EBIDTA margins for the period stood at 17%, up from 12% for the corresponding period.
  • Growth in revenues together with expanded gross margins and optimization of operating costs has resulted into a net profit of Rs 16 Crore as compared to a loss of Rs 45.6 Crore in the corresponding period last year.

The company, in line with its vision to become a globally respected Healthcare Organization, continues to add new hospitals to its network in an aggressive manner. Fortis Clinique Darne a 120 bedded hospital in Mauritius, the first international foray of the Company is expected to provide firsthand experience of managing healthcare delivery in developed market and will go a long way in attracting Medical Value Travel to India.

Consequent to acquisition of majority stake, Fortis Hospital Seshadripuram has started to re-position its medical program in order to add new specialties and elevate the level of medical care. This is Fortis’s second venture in South. With the strategy to expand its network rapidly and to strengthen presence in west, Fortis recently took over the operation and management of a 200 bedded hospital (now known as Fortis Modi Hospital) in Kota.

The overall performance for the period has been encouraging and tracking as per plan with most of the hospitals constantly setting new milestones in terms of operating and financial parameters. The continuous endeavour to deliver high quality medical care coupled with patient centric approach shall remain the core foundation for strengthening the FORTIS Brand

BharatMatrimony.com partners with IDEA to launch customised matrimony services for mobile users

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BharatMatrimony.com, India’s most trusted matrimony portal with over 15 million registered members yesterday announced its partnership with IDEA Cellular, one of the leading mobile operator with over 40 million subscribers, to launch customized matrimony services for mobile users. IDEA subscribers can access Bharatmatrimony’s services on their GPRS enabled handsets, across the country.

Speaking about the initiative, Mr. Pradeep Shrivastava, Chief Marketing Officer, IDEA Cellular said “IDEA has always been at the forefront of offering the most innovative and exciting ‘Internet on Mobile’ experience for our subscribers. With the launch of BharatMatrimony.com on the IdeaFresh portal, we are extending our mobile internet footprint into the matrimonial segment, engaging our users with a Mobile-As-Matchmaker experience. By added focus on the regional matrimonial aspect to IDEA’s version of BharatMatrimony, we are confident of making this service relevant and user-centric for a larger section of our users, across the country”

According to Murugavel Janakiraman, Founder & CEO, Consim Info Pvt Ltd- (Consumer services through internet & mobile)-the parent company which hosts a set of portals from matrimony to property. “At CONSIM, we are constantly looking to go beyond the Internet and reach out to a wider range of consumers through all possible digital channels. IDEA Cellular’s innovative approach to delivering WAP services provides us a sound platform to serve the rapidly growing mobile users in India”. He further added, “Another interesting feature is that we have integrated this with our web offering, thus allowing both sets of customers to seamlessly interact across mediums.”

Bharatmatrimony.com has customized its services for IDEA Cellular keeping in mind the unique needs of subscribers. A range of services and sections on the website, such as searching for prospective brides and grooms; viewing individual profile, ‘Express interest’ etc will be available free of cost to IDEA subscribers.

For further browsing and accessing information; writing personalized messages; and sharing contact information with others on the website – IDEA subscribers can avail exciting subscription plans. For just Rs. 100 per month, subscribers will get to view unlimited profiles and access 5 contacts free of cost. The service can be accessed on IDEA’s WAP portal
http://wap.ideafresh.com
or at
http://idea.bharatmatrimony.com
on the mobile internet browser by selecting Idea GPRS option.


Mr. Bhavdeep Singh is Fortis Healthcare’s CEO

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Fortis Healthcare Limited, one of India’s leading private chains of hospitals, announced the appointment of Mr. Bhavdeep Singh as the company’s Chief Executive Officer. Bhavdeep Singh brings with him a vast and rich background covering three decades of professional experience. While for the major part of his career he was in the United States, Bhavdeep has now been in India for three years and most recently serving as Chief Executive of Reliance Fresh.

Bhavdeep Singh, a US citizen, returned to India after spending 30 plus years in US. In the US, for more than 28 years, Bhavdeep was associated with A&P, a leading supermarket chain in the United States. His key areas of responsibility included Operations, Merchandising, Marketing, Finance, Supply Chain/Logistics, HR, Labor Relations, Asset Protection, Productivity and other support functions. In his last role, he was responsible for a $3.5 billion business with almost 20 thousand employees.

On his return to India in 2006, Bhavdeep Singh joined Spencer’s Retail as the Chief Executive –Operations and Food Merchandising before moving to Reliance Fresh as Chief Executive. During the last two plus years at Reliance, Bhavdeep spearheaded the aggressive launch and expansion drive of Reliance Fresh and introduced almost 600 new stores in 18 months, to turn it into the fastest growing retail chain in India.

Announcing the new development in the management team, Shivinder Mohan Singh, Managing Director, Fortis Healthcare said, “Fortis is in a phase of stupendous growth. When organizations grow at this pace, it becomes important to signify and solidify its leadership, align systems and processes with a renewed focus on outcomes. Bhavdeep’s extensive experience in the retail sector with focus on efficient processes, ability to manage and contain cost of operations, exceptional people management experience coupled with his strong operations & business acumen will bring tremendous value to Fortis and help further enhance its leadership stature in the industry.”

Commenting on his appointment as Chief Executive Officer of Fortis Healthcare, Bhavdeep Singh said, “I am very excited to be a part of Fortis at such a crucial and significant time in its growth and see great potential of leveraging my experience both in USA and in India. I look forward to lead the organization which is leading the Indian Healthcare Sector to its next stage of development.”

For further details visit http://www.fortishealthcare.com

Deloitte awards Consim the Fastest Growing Technology Company

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Consim Info Pvt Ltd, formerly known as BharatMatrimony Group, India’s leading internet company has been awarded the “Fastest growing 50 technology companies in India” by influential US based audit firm Deloitte. Consim Info Pvt Ltd is the only consumer Internet Company to be awarded in India.

Deloitte is among the top four general management consulting and services firm in the world. The company is recognized globally for their ethical practices and standards wherein they have more than 100 companies in the Fortune 500 list as their clients.

 Consim has been recognized for this prestigious award among all leading technology companies in India to participate in this survey.

  • Ranked as “Fastest growing 50 technology companies in India”
  • Selected for the “Fastest growing 500 technology companies in Asia”
  • Consim’s revenue growth is over 300 percent in three years.

Murugavel Janakiraman, Founder & CEO Consim Info Pvt Ltd said, “We are extremely delighted to have bagged this award in the very first year of our participation. The Innovation, technology and user friendly features of our portals have helped millions of consumers across the globe in making life’s critical decisions.”

For more details about Consim Info Pvt. Ltd. visit http://consim.com/

Indians Support a Smoke Free Nation

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According to the results of a survey released in January 2009, conducted by the Healis-Sekhsaria Institute for Public Health
through Synovate’s Global Omnibus
on attitudes and behaviour among consumers in four major Indian cities, a near-unanimous majority of Indians strongly believe that the government should implement all new regulations that prohibit smoking inside all public places and workplaces in India.

An overwhelming 99% of the respondents of the survey have voiced their opinions strongly in favour of enforcement of rules prohibiting smoking in all public places and workplaces. 98% of the respondents have come out in favour of regulations prohibiting smoking in workplaces.

Speaking on the results of the survey, Dr. P.C. Gupta,
Director, Healis – Sekhsaria Institute for Public Health, said,
“The results of this survey have now shown that Indians clearly support the implementation of the law to ensure a right of citizens to breathe clean. Every aspect of controlling the brazen incursion of tobacco in public life must be exercised fully. By next year smoking will cause about 930,000 adult deaths each year in India, up from about 700,000 deaths per year in 2004. It is therefore vitally essential for the government and public bodies to take substantial steps to make sure that the compliance and implementation of the law on tobacco control is in fact realized, so that every common man can be protected from the dangers posed by tobacco.”

“India has always been faced with the rampant use of tobacco across all sections of society. However, the results of this survey show that most Indians are still resistant to tobacco usage, and the general consensus achieved by the survey is a very positive indicator of the sentiments of the public. It is very heartening to know that Indians recognize the fact that secondhand smoke is a major health hazard, and feel that the ban on smoking in public places should be more strictly enforced”, said Dr. S.S. Shastri, Professor and Head, Department of Preventive Oncology, Tata Memorial Hospital, Mumbai.

The respondents have also shown a high regard for the adverse effects of secondhand smoke, with 92% clearly stating that exposure to secondhand smoke constitutes a serious health hazard for non-smokers. With regard to office environment, 94% percent of Indians surveyed strongly agreed that all workers in India should be protected from exposure to secondhand smoke in the workplace. These concerns translate to the very strong belief among Indians that the right of customers and employees to breathe smoke-free air in workplaces and public places (including restaurants and bars) is more important than the right of smokers to smoke inside these places.

The majority of respondents from all locations have said that restaurants and bars are healthier and more enjoyable now that they are smoke-free. 85% of the respondents have agreed to this fact, out of whom 72% have agreed very strongly that these places are healthier. 88% of the respondents have strongly agreed that it is nice to go out and enjoy local restaurants and bars without smelling like smoke when they get home.

The results of the survey have highlighted the fact that Indians have decisively spoken out against smoking in public, and the recognition of the fact that secondhand smoke is a health hazard. This clearly shows that there is ample scope for the ban on smoking in public places has ample scope to succeed in the country, and it is the responsibility of civic bodies to ensure that the rules necessary for the campaign to succeed are uniformly enforced.

For more details, visit http://www.healis.org


VLCC launches VLCC Day Spa and 6 new centers in Mumbai

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VLCC group yesterday launched its first VLCC Day Spa in Mumbai, in Juhu, while simultaneously opening six new VLCC centres in the megapolis, taking up its presence in Mumbai to a total of 28 locations. The spa was inaugurated by Ms.Vandana Luthra, Founder & Mentor, VLCC and present on the occasion were several dignitaries from the lifestyle and entertainment fraternity.

The VLCC Day Spa is a luxury presentation from the house of VLCC, offering spa therapies from around the world as well as hair, skin and nail services. The VLCC Day Spas are staffed by highly skilled and trained professionals from India and overseas and house the latest international equipment. Providing high-end services drawn from Ayurveda to a host of body therapies popular across the globe, from anti ageing facials to dermatological solutions, from hair solutions to nail art, pedicures and manicures, VLCC Day Spa offers an array of therapies that address health and beauty needs of an individual.

The all-new wellness centers in Mumbai are located in Khar, Andheri (East), Andheri (West), Kalyan, Chembur and Mira Road. The new centers will offer an array of weight-management and beauty services ranging from slimming, skin treatments and hair care solutions, each coupled with unique, personalized attention that is a benchmark of VLCC. This new age concept from the house of India’s only Slimming, Beauty and Wellness group, offers one of the finest rejuvenation treatments in skin and hair.

Speaking on the occasion Mrs. Vandana Luthra said, “Apart from spas being an acknowledged solution for relief from the stresses and tensions of everyday living, spa and body therapies are increasingly being used as effective tools in preventive and curative healthcare. At VLCC, we have mastered the art of wellness for the body, mind and soul. This first VLCC Day Spa in Mumbai is an embodiment of that expertise. The opening of this Day Spa, along with the simultaneous opening of 6 new VLCC Centres in Mumbai represents a significant milestone in our journey to deliver the very best in health, beauty and wellness solutions all, including the discerning residents of Mumbai.”

For more information visit http://www.vlcc.co.in


Written by sreelakshmi

20 February, 2009 at 7:40 pm