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FROST & SULLIVAN RECOGNIZES A. O. SMITH FOR ITS COMMITMENT TO INNOVATION

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A. O. Smith Corporation, the parent company of A. O. Smith India Water Heating Private Limited, a global leader in applying innovative technology and energy-efficient solutions to water heating products marketed worldwide, has bagged the prestigious Frost & Sullivan Product Innovation of the Year Award. This is the second time A. O. Smith has received the award in four years.

Based on its recent analysis of the North American water heater market, Frost & Sullivan presented A. O. Smith Corporation with the 2009 Frost & Sullivan Product Innovation of the Year Award for its distinctive commitment to delivering innovation in product design and efficiency.

Commenting on the achievement, David Warren, Vice-President (International), A. O. Smith Water Products, said, “It is an honour for A. O. Smith to be recognised by Frost & Sullivan for our dedication to innovation twice within four years. The recognition reinforces A. O. Smith’s promise to deliver innovative technology and energy efficient water heating products not only in America but across the globe.”

Frost & Sullivan Research Analyst Jorge Moreno said “The Company scored highest on services, availability of spare parts, product range and features, and energy efficiency, which were classified as the most critical success factors for contractors and end-users alike. Also, the A. O. Smith brand is highly recognized, which tends to play an important part in the purchasing decisions of end-users and therefore the installers and contractors as well.”

Tamal Chaudhuri, National Sales & Marketing Manager, A. O. Smith India Water Heating Private Limited commented, “Overall, A. O. Smith’s vision and sound understanding of the industry have enabled it to introduce new products that are more efficient and with original design features. This is especially true in case of our India Operations. A. O. Smith products available in India are a result of extensive research conducted to identify what the Indian consumers need. The products have been tailored to answer the differentiated India market and conditions. In recognition of these factors the company is the deserving recipient of the 2009 Frost & Sullivan Product Innovation of the Year Award. We have always strived to apply innovative technology to make our products not only energy efficient but superior in performance.” The award lauds innovation shown by launching a broad line of emerging products and technologies.

A. O. Smith is the first US water heater business to enter the India market and is supplying premium quality residential and commercial water heaters to the markets. The company conducted comprehensive research before entering the market including consumer focus groups and qualitative studies.

The result was the premium eco-friendly top quality electrical water heaters. Dual glass coated heating elements in the water heaters reduce electricity bills, increase the life of the heating element and heat water faster, thus proving to be a product that offers value for money and efficiently conserves energy.

Adding further, Tamal Chaudhuri said, “No other water heater company in the world has the resources that A. O. Smith brings to the Indian market. We offer a portfolio of the best-known and most widely respected water heater brands in the world. Our facility under construction at Harohalli, Bengaluru, will manufacture water heating products specially customized for India market and ecological conditions. We would like to emphasise that India is a priority.”

Frost & Sullivan’s Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

A. O. Smith will help educate and influence consumers, retailers, architects and contractors that the implementation of high-efficiency products will reduce life-time operating costs and energy costs.

From manufacturing to installation, A. O. Smith is dedicated to bringing innovative products and services to the market. The company’s vision and understanding of the industry have enabled it to introduce new products that are more efficient, less costly to produce, and offer original design features.